Privacy Last Updated: January 2025

bn800 Privacy Policy — Your Data, Your Rights

At bn800, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, why we collect it, how we use it and what rights you have over it. We keep things plain and honest — no legal jargon designed to confuse.

How bn800 Protects Your Privacy

Six core privacy commitments that every bn800 player in Bangladesh can count on, every single day.

256-Bit SSL Encryption

Every piece of data you send to bn800 — from your login credentials to your payment details — is protected by 256-bit SSL encryption. This is the same standard used by major banks and financial institutions worldwide.

We Never Sell Your Data

bn800 does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used solely to operate your account, process payments and keep the platform secure. That is it.

You Control Your Data

You have the right to access, correct or request deletion of your personal data at any time. Simply contact the bn800 support team and we will process your request promptly, in line with our data retention obligations.

Minimal Data Collection

bn800 only collects the data that is genuinely necessary to run your account and comply with legal requirements. We do not collect data for the sake of it. If we do not need it, we do not ask for it.

Secure Internal Access Controls

Access to your personal data within bn800 is restricted to staff who genuinely need it to do their jobs. We use role-based access controls and audit logs to ensure your information is never accessed without a legitimate reason.

Breach Notification

In the unlikely event of a data breach that affects your personal information, bn800 will notify you promptly and take immediate steps to contain the breach, investigate its cause and prevent recurrence.

This Privacy Policy applies to all users of the bn800 platform at https://bn800.live. By registering an account or using any part of the bn800 platform, you confirm that you have read and understood this policy.

01. Who We Are

bn800 is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "bn800", "we", "us" or "our", it means the company operating the bn800 platform at https://bn800.live. We are the data controller responsible for the personal information you provide when you register and use the bn800 platform.

If you have any questions about how bn800 handles your personal data, you can contact our support team at any time via email at [email protected]. Our team is available 24 hours a day, 7 days a week and can assist in both English and Bangla.

02. Data We Collect

bn800 collects only the personal data that is necessary to provide you with a safe, functional and compliant gaming experience. The categories of data we collect are set out in the table below.

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Email address, mobile number Account communication and support
Financial Data Mobile wallet number (bKash, Nagad, Rocket), transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Platform security and fraud prevention
Usage Data Games played, bet amounts, session duration, login times Responsible gaming monitoring and platform improvement
Verification Data Copies of national ID, passport or driving licence KYC compliance and withdrawal processing

03. How We Collect Data

bn800 collects your personal data through the following channels:

  • Direct interactions — when you register an account, make a deposit, request a withdrawal, contact support or complete identity verification, you provide data directly to bn800.
  • Automated technologies — when you use the bn800 platform, we automatically collect technical and usage data through cookies, server logs and similar tracking technologies.
  • Payment providers — when you transact via bKash, Nagad or Rocket, we receive confirmation data from those providers to verify your transaction. We do not receive your full wallet credentials.
  • Identity verification services — if we use a third-party KYC provider to verify your identity documents, that provider may share verification results with us.

bn800 does not purchase personal data from data brokers or any other external sources. Every piece of data we hold about you comes from your direct interaction with the platform or from the service providers we use to operate it.

04. Why We Use Your Data

bn800 uses your personal data for the following purposes:

  • To create and manage your bn800 account and verify your identity.
  • To process deposits and withdrawals via your registered mobile wallet.
  • To detect and prevent fraud, money laundering and other prohibited activities.
  • To monitor gameplay for responsible gaming purposes and apply any limits or restrictions you have requested.
  • To send you account-related communications such as transaction confirmations, security alerts and policy updates.
  • To send you promotional communications about bn800 offers and new games, where you have opted in to receive them.
  • To improve the bn800 platform based on aggregated, anonymised usage data.
  • To comply with our legal and regulatory obligations.

bn800 does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.

05. Legal Basis for Processing

bn800 processes your personal data on the following legal bases depending on the purpose of processing:

  • Contract performance — processing your registration, deposits, withdrawals and account management is necessary to fulfil our contract with you as a bn800 player.
  • Legal obligation — identity verification, transaction monitoring and record-keeping are required to comply with applicable laws and regulations.
  • Legitimate interests — fraud prevention, platform security and responsible gaming monitoring are carried out in the legitimate interests of bn800 and its players.
  • Consent — sending you promotional communications is based on your consent, which you can withdraw at any time by contacting support or updating your account preferences.

06. Sharing Your Data

bn800 does not sell your personal data. We share your data only in the following limited circumstances and only to the extent necessary for the stated purpose:

  • Payment providers — bKash, Nagad and Rocket receive the minimum data required to process your transactions.
  • Identity verification providers — third-party KYC services receive your verification documents solely to confirm your identity. They are contractually prohibited from using your data for any other purpose.
  • IT and hosting providers — companies that provide server infrastructure and technical support for the bn800 platform may process data on our behalf under strict data processing agreements.
  • Legal and regulatory authorities — we may disclose your data to law enforcement or regulatory bodies where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud or protect the safety of our players.

All third parties who process data on behalf of bn800 are bound by contractual obligations to handle your data securely and only for the purposes we specify. We do not allow them to use your data for their own marketing or commercial purposes.

07. Cookies and Tracking

bn800 uses cookies and similar tracking technologies to keep you logged in, remember your preferences and understand how players use the platform so we can improve it. The types of cookies we use are:

  • Essential cookies — required for the platform to function. These cannot be disabled without breaking core features such as login and session management.
  • Functional cookies — remember your preferences such as language settings and display options.
  • Analytics cookies — collect anonymised data about how players navigate the platform. This helps us identify areas for improvement. No personally identifiable information is included in analytics data.
  • Security cookies — help us detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the bn800 platform. Disabling analytics cookies will not affect your gameplay experience.

08. Data Retention

bn800 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specifically:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years from the date of the transaction.
  • Support communications are retained for 2 years from the date of the last interaction.
  • Marketing consent records are retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When data is no longer required, bn800 securely deletes or anonymises it so that it can no longer be linked back to you.

09. Your Rights

As a bn800 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a description of your request.

  • Right of access — you can request a copy of the personal data bn800 holds about you.
  • Right to rectification — if any of your data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure — you can ask us to delete your personal data where we no longer have a legal basis to retain it. Note that some data must be retained to comply with legal obligations even after account closure.
  • Right to restrict processing — you can ask us to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability — you can request a copy of your data in a structured, machine-readable format.
  • Right to withdraw consent — where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

bn800 will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

10. Children's Privacy

The bn800 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on bn800 or provided us with personal data, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

bn800 uses age verification checks during registration and may request identity documents at any point to confirm a player's age. These checks are an important part of our commitment to responsible gaming and child protection.

11. Security Measures

bn800 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Encrypted storage of sensitive data including passwords and payment information.
  • Role-based access controls ensuring staff can only access data relevant to their role.
  • Regular security audits and penetration testing of the bn800 platform.
  • Two-factor authentication options for player accounts.
  • Continuous monitoring for suspicious activity and automated fraud detection systems.

While bn800 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your bn800 account and never share your login credentials with anyone.

12. Changes to This Policy

bn800 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify you via the email address registered to your account or through an in-platform notification before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this Privacy Policy periodically so you are always aware of how bn800 handles your personal data. Continued use of the platform after an update constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way bn800 handles your personal data, please get in touch with our support team. We are here to help and will respond to all privacy-related enquiries promptly.

For questions about your account terms, please also refer to our Terms and Conditions. For information about responsible gaming tools available on bn800, visit our Responsible Gaming page.

Play With Confidence

Your Privacy Is Protected at bn800 — Always

Now you know exactly how bn800 handles your data. Join thousands of players in Bangladesh who trust bn800 for fast BDT payouts, certified fair games and a platform that genuinely respects their privacy.